RETURN POLICY

Return Period

Items can be returned within 30 days of purchase with a valid receipt. Items returned within 14 days of purchase
are eligible for refund in the form of original payment. Items returned after 14 days, but before 30 days are eligible
for a refund with store credit only.​

Condition of Items

Items must be in their original condition, unused, and with all original packaging and tags attached.

​Non-Returnable Items

Personalized items, perishable goods, clearance, and final sale items are non-returnable unless defective.

Proof of Purchase
A receipt or proof of purchase is required for all returns and exchanges.
Refund Method

Refunds will be issued to the original form of payment. If the item was a gift, a store credit will be provided.

Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 7 days of receiving the item for a replacement
or refund.

Return Process

To initiate a return, please visit our store or contact us CountryZenshop@gmail.com

Exchanges

Exchanges are subject to product availability. If the desired item is not available, a refund or store credit will be
issued.

Contact Information

For any questions or concerns regarding returns, please contact us at 607.768.7005 or visit the store at 5 Parsons
Rd. Whitney Point, NY 13862